Aro-Tek Night Sights – Excellent Customer Service

This blog is about Remington 870 shotgun but I think todays post about night sights for Glock pistol will be interesting for readers too.

Eros from Italy sent me interesting story about his good experience with Aro-Tek which produces sights for Glock pistols:

Glock Night Sights
Glock Night Sights

I’ve got a Glock 17 and bought a full Aro-Tek sight set for my Glock.

Here’s the sights I bought:

ARO-TEK NIGHT SIGHTS for GLOCK

After the sights were installed on my Glock 17 I thought I need to fire the gun to see the results of the new upgrade…

Glock with Night Sights
Glock with Night Sights
Glock Night Sights
Glock Night Sights
Glock
Glock
Glock Pistol
Glock Pistol

When I went to the range to see how the gun will work with them I’ve found that I have to manage the alignment a bit…so I gently unscrewed the screws to align the rear sight to the front one….at this point I screwed the screws again and carefully tightened them. But at the end of the process I saw that the wrench went damaged and the screws too… so I didn’t had any replacement screws to fix my rear sight plate fixing…..this is why I thought it was a good idea to contact the Aro-Tek customer service…

Glock Night Sights
Glock Night Sights

The Aro-Tek site says that they do need about 72 hours to reply to your question: https://www.arotek.com/contactus.aspx but I’ve received an answer just after 1 hour after my question was sent to their customer service.

Glock Night Sights
Glock Night Sights

Here’s my question:
Hi I bought a full glock aro-tek sights set but when i went to the range to refine the setup of the sights or the right alligment I’ve got the allen edges of the two little screws that tighteen the rear sight rounded. I used the allen wrench that Brownells sent to me with the sights but something gone wrong. I did not expected the little allen wrench will damage my sight screws because I worked on it very very carefully due to the size of the two small screws. Now I’m trying to find out how I can buy or find some extra allen screws for my Aro-Tek rear sight because I want to fix them and I need them to be tight on my glock. I hope you can help me.Thank you a lot indeed.

And here you can see what’s the aro-tek customer service reply to me:

Eros
My apologies for your difficulty with our sights.
We can mail you another Allen wrench and spare screws, it will probably take more
than a week for you to receive them.

Best regards
Morris Dagley
Aro-Tek Ltd.

Glock Pistol
Glock Pistol

What else I can say… this is really good answer and I didn’t expect a reply like that… I will receive new wrench and screws. So I want to say a big thank you to Mr Morris Dagley and to all the Aro-Tek!

Recommended Product:
Aro-Tek Night Sights - Excellent Customer Service
Aro-Tek Night Sights – Excellent Customer Service
Get Aro-Tek Night Sights on Brownells

Related post:
Glock Serial (Barrel) Number Lookup

Vitaly Pedchenko

My name is Vitaly Pedchenko, I started this blog and forum to share information, tips, photos, and advice about the Remington 870 shotgun, accessories, and upgrades. Now I also own AR-15 rifle and MP5 pistol caliber carbine. I am firearms instructor, competitive shooter and IPSC Range Officer. I participate in practical shooting and 3-Gun competitions because they are the best way for me to test equipment and upgrades under stress. I am member of the PRACTICA shooting club. I also participate in REAGO, which provides Tactical Combat Casualty Care training. The main purpose of the Rem870.com blog and forum is to have a compilation of information about the Remington 870 shotgun in one organized, accessible place.

2 thoughts on “Aro-Tek Night Sights – Excellent Customer Service

  • 22.06.2011 at 02:48
    Permalink

    Makes me all that much more confident to buy aro tek night sights for MY glock! I’m comparing notes and reviews, and looking at the absolute best night eyes I want for my G30. I decided upon the low profile snag free night eyes yellow rear & green front sights by aro tek for my CCW needs. I came across this blog in my research and just want to give my two cents for Aro tek since they seem to be a good company and obviously good customer service and satisfaction for you as well. My confidence in the choice I came up with is all that much more reinforced.

    Reply
  • 28.08.2015 at 13:39
    Permalink

    What size are the screws. I’ve been looking for two weeks now for replacements with no luck. Thanks for any help.

    Reply

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